Privacy and Cookie Policy

Last revision: September 14, 2016

The following privacy policy describes the ways inwhich we collect, store, use and protect your personal information. You accept this policy when you become an authorized dealer for our products, services or any other features, technologies or functionalities offered by us on our website or through any other means. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days prior notice by posting notice of the change on our website.

What we collect

When you submit a Reseller Application, we collect your organizational information such as: name, company name, address, email address, organization name, employer ID, credit card number, etc. We collect this information so that we can efficiently process your purchase orders in an organized and timely manner. Purchasing information such as credit card numbers and the like are not stored on our webserver, further securing your company information. We may contact an applicant to verify information.

Information stored on web server:

  • Company name and information
  • Contact information including email address and phone number
  • Order information including billing and shipping addresses, preferred shipping and payment methods (NOT credit card credentials), etc.
  • Other information relevant to customer interests and/or offers to enhance user experience

For the exhaustive list of cookies we collect see the 'List of cookies we collect' section at the bottom of this page.

1SourceVideo does not retain, share, store or use personally identifiable information for any secondary purposes.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

How we use cookies

When accessing our website, we, or external resources such as Google Analytics, may place small data files called "cookies" on your computer. 1SourceVideo and our service providers also use cookies to customize our services, content and advertising to measure promotional effectiveness.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to gain a better user experience for our customers. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question if this concerns you.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history.
STF Information on products you have emailed to friends.
STORE The store view or language you have are using.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer is allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.
_ga Used to distinguish users via Google Analytics. (2 years expiration)
_gid Used to distinguish users via Google Analytics. (24 hours expiration)
_gat Used to throttle request rate in using Google Analytics.