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1SourceVideo Privacy Policy

The following privacy policy describes the ways we collect, store, use and protect your personal information. You accept this policy when you become an authorized dealer for our products, services or any other features, technologies or functionalities offered by us on our website or through any other means. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days prior notice by posting notice of the change on our website.

How do we collect information about you? Cookies. Our website is “Cookies Enabled”, when you visit our site some information may be stored.

If you open a reseller account for our web services, we may collect the following types of information:

Contact information

  Your name, address, phone, email and other similar information.

Financial information

  Type of Payment preferred, etc.

When you are using our website, we collect information about your transactions and your other activities and we may collect information about your computer or other access device for fraud prevention purposes. Finally, we may collect additional information from or about you in other ways such as contacts with our customer support team.

When you access our website, we, or external resources such as Google Analytics, may place small data files called "cookies" on your computer. 1SourceVideo and our service providers also use cookies to customize our services, content and advertising to measure promotional effectiveness.

We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website and your overall user experience.

How do we protect and store personal information? Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific company or staff member and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user.

We store and process your personal information on our computers in the United States and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How do we use the personal information we collect? Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience.

We may use your personal information to:

  Provide the customer support you request

  Process transactions and send notices about your transactions

  Resolve disputes, collect fees, and troubleshoot problems

  Customize, measure, and improve our services and the content and layout of our website and applications

  Deliver targeted marketing, product update notices, and promotional offers based on your communication preferences

  Compare information for accuracy and verify it with third parties

When you submit a Reseller Application, we collect your organizational information such as: name, company name, address, email address, organization name, employer ID, credit card number, etc. We collect this information so that we can efficiently process your purchase orders in an organized and timely manner. We may contact an applicant to verify information. 1SourceVideo does not retain, share, store or use personally identifiable information for any secondary purposes.