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Payments & Pricing Process

1SourceVideo accepts payments through the Intuit Payment Network, American Express, Discover, MasterCard, Visa, Wire Transfers, ACH, International wire transfers, checks and PayPal.

Our checkout process is encrypted. This ensures all sensitive data, such as credit card information and billing/shipping address are processed securely without any compromising factors. 

Credit Card Payments

We strongly recommend all credit card customers to keep a default credit card on file in order to prevent any delays with the shipment of their order.

If there is no credit card on file, the order processing department will forward a credit card authorization form:

The credit card authorization form must be submitted with each order if the reseller does not wish to keep a credit card on file.

If the reseller wishes to keep more than one credit card on file, the desired credit card must be indicated on each purchase order submitted by noting the last four digits of the credit card on file. The reseller is responsible for supplying this information to prevent delay in processing the order.

We will not accept any credit card information from end users or third parties.

Check Payments

All checks must be made payable and sent to:

1SourceVideo
3 Crown Plaza
Hazlet, NJ 07730

Each check payment must be posted to the Reseller’s account before their shipment can be released.

Returned Check Fee:

There is a $35.00 fee on all returned checks. 

Stopped Check Fee:

A fee of $25.00 will be charged for any stopped checks. The accounting department must be notified directly regarding any stopped checks.

Wire Transfers

Please contact your designated account representative for our ACH, wire transfer information and routing numbers.

Credit Memo

If a reseller has been issued a credit to be used on any future orders by our accounting department, it is the reseller’s responsibility to notify our processing department when they are ready to apply it to a live order. The SVRA (Credit Memo) number must be indicated on the purchase order at the time it is submitted to the order processing department. If there is no indication noted on the purchase order to apply an open credit on file, then the credit will remain open on the reseller’s account until it is indicated to be used. 

Credits issued by our Accounting department do not expire, with exception to Promotions.

Delinquent Payments

Delinquent payments or any falsified information can result in account suspension or legal action.

Invoices

Invoices will be sent within 24 hours of shipment via email to the designated email address on each reseller’s account. Invoices will reflect which products have shipped and indicate any products that are backordered if applicable. Only the products that show shipped will reflect in the total billed. If the reseller does not receive a copy of an invoice it is their responsibility to contact the accounting department in a timely manner.



Pricing Policies

We make every effort to provide you with an error-free online catalog and price listings. In the event there is a misprint or incorrect price, we reserve the right to correct the pricing at anytime. If an error is found during order processing the reseller will be contacted prior to processing the order with the correct pricing.

If the reseller submits an order with incorrect pricing (any error over $0.99) the order processing department will be unable to complete the order until a revised P/O is forwarded to [email protected] reflecting the correct price.

The order processing department reserves the right to override any price on a purchase order within $0.99 of the correct price. In this case the reseller will not be contacted to prevent delays in processing. The correct price will be reflected on the invoice for the shipment.

MAP Pricing

All reseller’s must adhere to MAP pricing (Minimum Advertised Price) as noted on each price sheet. Any reseller found violating MAP pricing will be given reasonable notice to correct the violation. Repeat offenders are subject to account suspension or possibly termination.

Price Sheets

Price sheets are posted monthly on the 1SourceVideo website. Price sheets are only available to authorized resellers. Each reseller is required to log in to their account to view and/or download each price sheet. Once logged in, under the 'Reseller Toolkit' menu item, under 'Dealer Resources' you will find a link to our monthly price sheets.

Also, your Account page can be used to view your recent online order activity and update account information.

Promotions

We offer sale and promotional offers from time to time. When taking advantage of these opportunities, the reseller is responsible to read the entire list of restrictions associated with that sale/promotion. Please review your order to verify that all necessary points needed for the offer are fulfilled. If your order does not seem to reflect the promotional pricing, you may want to review the specific restrictions and details found on the product page. General qualifications for promotions include: placing the order within the specified promotional period.

We are unable to apply special discounts to items retroactively or after the dates of a promotional offer.

Current Promotions will be available on our website; you will also be notified via Email if you are registered with our sales team. 

We reserve the right to cancel or modify a sale or promotion at any time.